ON•TAP Mosselbay gives showroom a new look

ON•TAP Mosselbay has recently revamped their showroom. The branch boasts with a well equipped showroom, which is manned by a dedicated team of 22 staff members. Well done Rennie, Christa and Petrisna - this new showroom is something to be proud of!

Have a look at the showroom over here:

ON•TAP Advertising Campaign: Phase Five

ON•TAP receives a Chamber of Commerce Award

ON•TAP Somerset West was nominated for a Chamber of Commerce Award for their excellent service.

The Award Ceremony was a black tie affair at the opulent Lord Charles Hotel, held on Friday the 23rd of October 2009. Local businesses were nominated to compete in six categories, namely Franchise, B-BEE, Innovation, Marketing & Branding, Service Excellence, and Business of the Year.

ON•TAP Somerset West thrived in one of the most prestigious categories - and definitely the most competitive! Due to the large number of businesses and close competition in the Service Excellence Category, a joint award was presented for 2009.

ON•TAP Somerset West tied with The Lord Charles as winners of the 2009 Chamber of Commerce Award for Service Excellence in the Helderberg Basin.

It's a great honour to congratulate the fast, friendly and efficient staff from ON•TAP Somerset West and Stellenbosch. Well done.

This must be why...

Our latest radio ad is part of our new advertising campaign, featuring Norman the doorman. The concept already made its television debut and has been seen in print as well. Now, you can find out why those in the know, know exactly where to go.

Norman knows where to go

We proudly present our all new ON•TAP television commercial: this is Norman's TV debut. Norman, an escaped bathroom doorman on a quest for fulfillment. He finds his place at ON•TAP and is sure to find a place in your heart as well.

Watch the ad to see how Norman's love story unveils.

ON•TAP Advertising Campaign: Phase Four

(Alber)Tons of fun!

ON•TAP Alberton hosted a PIRB event on Thursday, the 27th of August 2009.

Even though the weather didn't really compliment the occasion, approximately fifty three people still attended - even the suppliers that sponsored the event turned up to mingle with their clients!


Prizes were handed out - sponsored by ON•TAP suppliers: DPI Plastics, Hep20, Kwikot, Isca, as well as Cobra. The event was catered with snacks and beverages - the boerewors braai was an absolute hit!

Plumbers were informed about the PIRB's mission to monitor the performance of all their plumbers to ensure plumbing practices that protects the health and safety of the community. We received positive feedback from supportive plumbers who understand the necessity of the PIRB registration, but they also understand that this will take time to be fully implemented.

ON•TAP Alberton would like to thank their top notch staff, their trusty suppliers, their loyal clients...

...as well as the unknown three musketeers!

From Germany with love

ON•TAP Pietermaritzburg has been commended for their fast, friendly and efficient service - not only locally, but abroad as well. A customer from Germany recently bought a new geyser from ON•TAP for his house in Pietermaritzburg, currently occupied by one of his siblings . The geyser started leaking, which was brought to the attention of ON•TAP Pietermaritzburg's John Becker. He immediately assessed the situation, arranged with the supplier to replace the geyser promptly and free of charge.

Now that is service, but in the client's own words, "the guys worked quick and professionally, and the [new] geyser operates well."

New Hansgrohe Range: PuraVida

Hansgrohe recently introduced six new product ranges to the market at their third annual Road Show in May 2009. One of these ranges is the Hansgrohe PuraVida collection. The renowned Phoenix Design Studio has collaborated with Hansgrohe once again, to develop the innovative PuraVida range of showers and mixers; a range that transforms the bathroom into a living area through its soft naturalness and clarity - perfect for the avid bath-time lover and essentialist alike.

The Hansgrohe PuraVida range epitomises luxury through the use of clear, organically-shaped undersides and generously proportioned and shining chrome areas.

The products have round and soothing shapes that radiates comfort and invites the bath time enthusiast to enjoy time out from the harsh exterior of the fast-paced lifestyle outside.

Due to its subtle chrome edges, the generously proportioned PuraVida overhead shower provides the ultimate in showering pleasure and ensures a relaxing shower experience that would easily transform anyone into a bathtime addict.

For further information on the Hansgrohe PuraVida range, please visit the Hansgrohe website.

Time to lace up your joggers!

ON•TAP Mossel Bay will be sponsoring the upcoming Gonna Marathon Relay that will be held on Saturday, 31 October 2009. It will take place at the Eden Country Inn, Kleinbrak, which is situated in the Mossel Bay area. There will be ±30 teams competing in the relay (which will cover a distance of 52km), and each team will have eleven members. The different categories for the Gonna fun relay include running clubs from local towns, teams from schools, churches, businesses and an open category. ON•TAP Mossel Bay will sponsor a t-shirt for the first 10 teams entering and an ON•TAP branded medal for every participant. Teams from previously underprivileged communities will also be included in the fun run - ON•TAP Mossel Bay will sponsor their entry fees, transport, gear and refreshments.

The reason for the event is to allow the communities in and around Mossel Bay to compete in a run where everybody gets a chance to take part - not only professionals!

ON•TAP Cape Argus Shoot 2009

ON•TAP Pretoria opens new doors

ON•TAP Pretoria has recently moved to a new store. Dino Procos and his team started trading as an ON•TAP franchise in 2003 and has since then displayed exceptional service and quality products. The new ON•TAP Pretoria store can be found at the Silver Well Retail and Office Park in Pretoria.

The new contact details for ON•TAP Pretoria:
Tel: 012 809 1634
Fax: 012 809 0858
E-mail: pretoria@ontap.co.za

PIRB, next stop

ON•TAP Vereeniging will host the next PIRB meeting on the 2nd of September 2009, so if you're a plumber from that area - consider yourself invited!

The Plumbing Industry Registration Board (PIRB) provides a comprehensive registration system for plumbers. The PIRB monitors the performance of all their plumbers to ensure plumbing practices that protects the health and safety of the community.

These PIRB events are necessary, because sooner or later all plumbers will have to register in order to purchase certificates.

These certificates will be available soon at ON•TAP stores, nationwide.

Platinum IOPSA Member

The ON•TAP Group has recently received Platinum Membership from the Institute Of Plumbing South Africa. This means that IOPSA will now include us on their website along with any advertising they do. ON•TAP is the first franchise group to become Platinum IOPSA members - and that is something that we are really proud of.

It's a great honour to help contribute in the upliftment of plumbing standards in our country, through the good work of IOPSA.

ON•TAP Advertising Campaign: Phase Three

PIRB on the road again

ON•TAP Alberton will host the next PIRB meeting on the 27th of August 2009, so if you're a plumber from that area - consider yourself invited!

The Plumbing Industry Registration Board (PIRB) provides a comprehensive registration system for plumbers. The PIRB monitors the performance of all their plumbers to ensure plumbing practices that protects the health and safety of the community.

These PIRB events are necessary, because sooner or later all plumbers will have to register in order to purchase certificates.

These certificates will be available soon at ON•TAP stores, nationwide.

Congratulations, Tiaan!

ON•TAP Bloemfontein's owner, Tiaan Deysel, recently became the proud father of a beautiful baby girl. Congratulations.

Now that's good service

ON•TAP Pietermaritzburg is the pioneering ON•TAP franchise that was established in 1990. Since then, ON•TAP Pietermaritzburg has prided itself on excellent service delivery.

A satisfied customer recently e-mailed us, stating that they were very impressed with the excellent service they received from ON•TAP Pietermartizburg. They visited their nearest ON•TAP to ask for advice, as they are currently building a new house - they knew what they wanted, but not exactly. The customer was assisted by a very helpful ON•TAP sales assistant, Matt Howes. He browsed through the ON•TAP showroom with the customer until ideas sparked and decisions were made.

The customer said that Matt was very patient and even in the midst of a thousand questions being asked, he still took time to find the best solution for the customer's needs and answered each question with a smile. The customer is grateful for the excellent service, which made the rather menacing task of picking new baths, basins and mixers for a new house, a total breeze.

For more information about ON•TAP, visit our website or pop into your nearest ON•TAP store.

PIRB Roadshow travels North

The PIRB Roadshow made their next stop on the 22nd of July 2009 at ON•TAP Edenvale. Here, they hosted an IOPSA meeting to introduce the new PIRB Registration Certificates to plumbers in the area.

Forty plumbers attended this launch, where the importance and objectives of being a registered PIRB member were explained. The topic of issuing Compliance Certificates, was also addressed.

PIRB Registration Certificates will be available at ON•TAP stores, nationwide.

ON•TAP Advertising Campaign: Phase Two

ON•TAP Advertising Campaign: Phase One

ON•TAP hosts PIRB Roadshow

ON•TAP Cape Town hosted the third ON•TAP PIRB Roadshow to assist plumbers in registering with the board.

The Plumbing Industry Registration Board (PIRB) provides a comprehensive registration system for plumbers. The PIRB monitors the performance of all their plumbers to ensure plumbing practices that protects the health and safety of the community.

This has been inaugurated because more and more metropolitans, local authorities and insurance companies require that only qualified PIRB plumbers are allowed to do plumbing works within their jurisdiction. End consumers are being informed to request plumbers for their PIRB Registration Certificates. The PIRB aims to raise the standards of plumbing in the public interest, as well as improve the consensus of plumbers and plumbing in South Africa.

The ON•TAP Cape Town PIRB Roadshow enjoyed a turnout of about sixty plumbers. Here, the plumbers were given the opportunity to raise questions and receive well informed answers. These PIRB events are necessary, because sooner or later all plumbers will have to register in order to purchase certificates.

These certificates will be available soon at ON•TAP stores, nationwide.

ON•TAP Bellville reaches out

At ON•TAP Bellville, we believe in doing our part for the community.


For the past two years, we've been giving donations to the Red Cross Children's Hospital. Our doors are always open to school groups that want to use our premises to educate their learners about taps and sanitaryware, most recently, the Carel du Toit School for the Hearing Impaired visited us. We are currently in the process of donating sanitaryware to homes in underprivileged areas that were affected by ravaging fires.

ON•TAP Malmesbury's new showroom

Malmesbury is a hot spot for area development. ON•TAP saw potential in this fast growing area due to its central location and ON•TAP's already existing brand awareness. In June 2008, ON•TAP Malmesbury was founded by Angus, Eugene and Heine.

It's the first joint venture between two franchise areas, namely West Coast and Paarl. The aim of ON•TAP Malmesbury is to provide in the Malmesbury-area's pluming needs.

Due to the franchisees' previous involvement in retailing paint they have also been looking for the appropriate shop as long as 8 years ago. During the years they have built up a good understanding of the area and identified a parking problem in Malmesbury CBD that was addressed.

Build-It was launched two years ago. The franchise owners saw the opportunity to utilize Build It as their anchor tenant. Angus purchased the neighbouring stand to develop the 800m² premises comprising of 280m² Plumbing hardware , 300m² showroom and 300m² paintshop.
During this time the franchisees consulted with Peter. He gave them his valued opinion, which had a great impact on their final decision.

The advantage that ON•TAP Malmesbury had was to design and plan a building that suited their requirements: planning and decorating the showroom to all the latest trends. All of ON•TAP Malmesbury's suppliers played a critical role in the “dressing” of the showroom which enjoyed a collaboration with colours and textures from the paint suppliers as well.

A functional bathroom with star appeal

ON•TAP Plumbing Supplies recently teamed up with internationally acclaimed innovators of water design and technology, Hansgrohe, to create a tranquil bathroom environment for Danny K and Lee-Ann Liebenberg's stunning new home.

The expert advice of ON•TAP Northriding was called in to create a bathroom environment that projected the needs, wishes and dreams of Danny and Lee-Ann. The mission was to create bathrooms around the house with glamorous appeal that would leave any visitor star struck.

As you would know, the bathroom forms an integral part of every home. It's no longer just another room in the house, as the bathroom has moved into a dimension where it is a living space. And this living space is essential to give the bathroom a tranquil atmosphere in which one can unwind.

Space is very important in any bathroom. Careful steps were taken to make the most out of the available sapce. A bathroom shouldn't seem like a cluttered mess, as it's really hard to unwind in a place where you feel confined.

When the bathrooms were complete, it embodied exactly what Danny and Lee-Ann wanted. They could recognise themselves in the bathrooms, which is what creating a personal living space is all about. ON•TAP Northriding delivered excellent service and advice during the preparation of the, now complete, luxurious bathroom.

The all-new ON•TAP/Jeeves Campaign 2009

Jeeves and ON•TAP have established a special partnership where Jeeves has especially manufactured a heated towel rail range to be sold exclusively at ON•TAP for 2009.

For a sneak peek of our co-operative television commercial with Jeeves, have a look over here.

Jeeves Cosmo Six

Jeeves and ON•TAP have established a special partnership where Jeeves has especially manufactured a heated towel rail range to be sold exclusively at ON•TAP for 2009. Jeeves and ON•TAP decided to name the new range the Jeeves Cosmo Six.

These heated towel rails are being sold at a special introductory price from ON•TAP branches nationwide. This promotion will run from late July until the end of August 2009.

More about the Jeeves Cosmo Six...

The Jeeves Cosmo Six is an upgraded version of the Jeeves Model I heated towel rail, sporting six rails instead of four. The range consists of a wall-mounted and freestanding option. The freestanding Jeeves Cosmo Six provides customers with a 'mobile unit' option. The set will also come with the standard wall brackets that will allow the customer to convert the freestanding heated towel rail into a wall-mounted one.

Jeeves Freestanding Cosmo Six

Height: 875 mm

Width: 520 mm
Watt: 70W
Finish: Polished

Jeeves Wall-Mounted Cosmo Six

Height: 790 mm

Width: 520 mm
Watt: 70W
Finish: Polished

Our fifteen minutes of fame

ON•TAP has been involved in the kykNET Droomhuis Show that will be aired on DSTV Channel 111 during July. The show will sport eight fantastic episodes, where astonishing homes will be featured and showed off. ON•TAP Alberton will make its appearance in the fourth episode (29 July 2009), so keep your eyes glued to that tele!

kykNET Droomhuis will start flighting on the 8th of July 2009 at 19h00.

ON•TAP Hillcrest turns ten!

The year 1999 held a lot of critical importance: firstly, it was the end of the nineties; it was the last twelve months before the turn of a new millennium; and people were afraid of the Y2K bug's "destructive powers".

For ON•TAP Plumbing Supplies, 1999 showed much promise as it saw the opening of ON•TAP's third franchise in Hillcrest, Kwazulu-Natal.

ON•TAP Hillcrest opened their doors in 1999. Humble beginnings, with a staff membership of two partners and one shop assistant. It's been a long time since then and a lot has changed. The store moved location in 2002 to bigger premises, thus a bigger showroom could be sported, with a total current staff count of thirteen.

ON•TAP Hillcrest has come a long way, and the past ten years proved to be valuable in lessons. Integrity, asset management and service excellence play a major part in running a business like ON•TAP.

The ON•TAP Hillcrest ten year celebration was held at the Heritage Theatre in conjunction with the Rotary Club of Hillcrest. The event was celebrated with dinner, drinks and entertainment, Woodstock Remembered. The proceeds of the charity event went to Fulton School of the Deaf, Hillcrest High School and the Hillcrest Aids Center.

ON•TAP Plumbing Supplies wishes the staff at ON•TAP Hillcrest
many more prosperous years in the business.

ON•TAP Paarl has a new Showroom

ON•TAP Paarl has recently revamped their showroom as means to celebrate their sixth birthday on 1 May 2009. The new state-of-the-art ON•TAP Paarl showroom is one worth a visit. The bright colours of the display are eye-catching and its minimalist touch echoes a modern feel that complements the atmosphere of ON•TAP Paarl.

ON•TAP goes to Germany

ON•TAP recently visited the The International Sanitary and Heating Exhibition that was held in Frankfurt during March 2009. The eco-friendly theme was dubbed Blue Responsibility.

Designers usually go all-out with various basin mixer features and Hansgrohe raised the bar by introducing partially white-coated ones. These basin mixers appear to be one with the ceramic basin. Well-being extensions to bathroom lines were evident in a display where a series of hot tubs and saunas were integrated into a conscious space. Glazing sanitary ware was a new feature that stood out, with multi-tone colours displayed on one product - silver and black were the clear favourites. A retro-line with practical touches, a few his-'n-her tweaks and cleverly placed radiators with integrated mirrors created an outstanding design where the bathroom was brought into close quarters with the bedroom.

Steve Fouche from ON•TAP Northriding, commented that ISH is a must-see experience for anyone with a passion for up-and-coming bathroom trends. The exhibition was huge, with 10 exhibit halls and each one being about three times the size of the Coca-Cola Dome here in Johannesburg. You need a lot of time to browse, explains Steve.

Duane Seale from ON•TAP Stellenbosch, says that: The world’s sanitary brands at one exhibition under 'one roof' is a marvel to us humble South Africans. Upon visiting Hansgrohe in the Black Forest, one feels that the family values are still alive-and-well after 100 years. ISH 2009 has captivated all our senses.

ON•TAP at the Rotary River Festival

ON•TAP Vanderbijlpark and ON•TAP Vereeniging took out their oars and entered the Rotary River Festival's Raft Race, which took place on Saturday the 28th of March 2009.

The rules of the Raft Race included that contestants needed to create their own boats to race against other contestants. A fun-filled atmosphere surrounded the event.

ON•TAP Vereeniging finished fourth overall, and ON•TAP Vanderbijlpark won the prize for the best raft and best support.

ON•TAP offers the IOS experience

The new IOS Victoria + Albert Bath is now available at ON•TAP and has received much appreciation from showroom visitors.

Victoria + Albert has a reputation for creating superior free-standing baths. The bath collections are made from QUARRYCAST®, providing warmth and a distinctive appearance. QUARRYCAST® is made from a volcanic limestone, consisting of natural aggregates and minerals, making it hard and durable. The new IOS bath from Victoria + Albert offers the simplicity of rimless bathing combined with extreme comfort and space efficiency.

Victoria + Albert Volcanic Limestone Baths offer a 25 year guarantee on its award winning collection of contemporary and classic models.

A moving story about a moving brand

ON•TAP Alberton is moving. This is very exciting times, as ON•TAP Alberton is planning to expand their showroom for a greater product display. The new residence will provide this necessary space that ON•TAP needs to expand.

ON•TAP Alberton will be moving from the Rochlin Center to the Alberton Value Center between the 24th and 27th of April 2009. To celebrate, ON•TAP Alberton is having a clearance sale on old stock.

The brand new ON•TAP Alberton will sport the latest Hansgrohe Cosmo E2 range, which is exclusive to all the ON•TAP stores nationwide!

Have love, will pedal

Firstly, we'd like to congratulate Dan Forsyth from ON•TAP Somerset West and Kurt Vermaak from ON•TAP Bellville, on both finishing the grueling Cape Argus 2009. Well done!

Dan Forsyth has since been training to prepare for The ABSA Cape Epic 2009. The Cape Epic is an annual mountain biking event that takes place around the last week of March and the first week of April. This year's eight-day race will start with a prologue, for the riders to compete for a good starting point at the main Cape Epic 2009 race. Dan is currently taking part in this event, that changes it's route every year - so you never know what to expect, except the thrill of pure pedaling adrenaline. The Cape Epic is revered by amateur and professional mountain bike riders alike. Good luck, Dan!

Dan Forsyth from ON•TAP Somerset West, practicing for the ABSA Cape Epic 2009 with his training partner, Anka, who is a professional full-time downhill racer from Oregon.

ON•TAP Annual Conference 2009 Overview

ON•TAP Annual Conference 2009

The key players from ON•TAP Plumbing Supplies gathered just about 5 km outside Stellenbosch, to escape the hustle and bustle of their busy schedules and attend The Annual ON•TAP Conference - held at the tranquil Devonvale Golf Estate. This commenced on Friday the 6th of February.

The Conference proved to be an enjoyable success, as motivational speaker, Michael Jackson, started the conference with an inspirational presentation, entitled "The challenge of change."

An Award Ceremony was hosted to acknowledge the hard work of the individuals involved with ON•TAP, so handshakes and smiles were at the order of the day. More on this to follow.

The Conference also provided extramural activities, such as golf, wine tasting and cycling - to keep the hearts and minds refreshed. The ON•TAP Annual Conference was concluded on Sunday the 8th of February.