Monday, August 17, 2009

Now that's good service


ON•TAP Pietermaritzburg is the pioneering ON•TAP franchise that was established in 1990. Since then, ON•TAP Pietermaritzburg has prided itself on excellent service delivery.

A satisfied customer recently e-mailed us, stating that they were very impressed with the excellent service they received from ON•TAP Pietermartizburg. They visited their nearest ON•TAP to ask for advice, as they are currently building a new house - they knew what they wanted, but not exactly. The customer was assisted by a very helpful ON•TAP sales assistant, Matt Howes. He browsed through the ON•TAP showroom with the customer until ideas sparked and decisions were made.

The customer said that Matt was very patient and even in the midst of a thousand questions being asked, he still took time to find the best solution for the customer's needs and answered each question with a smile. The customer is grateful for the excellent service, which made the rather menacing task of picking new baths, basins and mixers for a new house, a total breeze.

For more information about ON•TAP, visit our website or pop into your nearest ON•TAP store.

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